This Refund Policy and Terms of Service page outlines the terms under which we operate, including the eligibility for refunds, payment terms, and other important guidelines related to our services.

Services Provided

We offer the following services:

• Website Development
• Software Development
• Graphic Design
• Digital Marketing

Refund Eligibility

Refunds may be requested in cases of service failure, where the delivered work does not meet the agreed-upon specifications.

Refund Process

To request a refund, please contact our customer service team via email and provide details of your concern. A refund request form may be required.

Time Frame for Refund Requests

Refund requests must be made within 2 days after the service delivery.

Exceptions to Refund

Refunds will not be issued for:

• Custom work that requires purchasing external resources or materials.
• Services that have been partially delivered or worked on.

Payment Terms

• Payments are typically structured through milestones based on project phases.
• We accept payments via [insert payment methods here, e.g., bank transfer, PayPal, etc.].

Delivery Time & Service Commitments

The delivery time for each project depends on the order and negotiation with the client. We commit to discussing and agreeing on timelines during the initial phase of each project.

Limitation of Liability

Dottedging will not be held liable for any service failures. While we strive to deliver the best results, we cannot guarantee the outcome of third-party services or factors beyond our control.

Dispute Resolution

Any disputes arising from our services will be resolved through the legal system of Bangladesh.